Payment Terms:

Booking:

Bookings can be made direct with us via our website booking system, or by email or telephone. Please note that your pitch is not properly secured until your deposit has been paid and you've received subsequent confirmation from us. Please feel free to contact us if you want to check your booking is secured.

​

Deposit:

A 15% non-refundable and non-transferable deposit is required to secure your booking.

​

Balance:

The 85% balance for your stay is due at least 1 week prior to arrival. If you are paying by bank transfer, please inform us once the payment has been made so that we can check and confirm receipt to you. Please note, if we do not receive your balance payment 1 week prior to arrival, we may interpret this as a cancellation and may re-let your pitch(es).

​

Cancellation / Changes:

Any time up to 1 week prior to arrival, you can change your booking to an alternative date (subject to availability) or cancel your booking, receiving 85% of the total balance as a refund.  After this time (i.e. after midday, 7 days prior to your booked arrival date) your booking cannot be moved to alternative dates and cancellations will not be eligible for any refund.

​

​

On Arrival / On Site:

You can arrive at Laurel Park from 13:00 (15:00 for all glamping accommodation). There is a welcome sign asking new arrivals to call either Andy on: 07917 877050 or Emma on: 07790 296737, enabling us to welcome you on site.

​

Cashless:

We are a (predominantly) cashless business. So please ensure you bring a non-cash method of payment with you. Thank you.

​

Day Visitors:

You are more than welcome to have friends or family join you on site whilst you are here. Any such guests must be pre-arranged with us prior to arrival (in order for us to manage guests numbers on site - especially during busy periods). Each guest must pay a £2 fee to contribute towards the upkeep of the site and its facilities.

 

​

DOWNLOAD:

Laurel Park's Site Map, Rules and COVID19 Measures document here.

​

 

​

The contents of the above document are also shown below:

​

Campsite Guidelines/Rules:

We don’t like having rules, but they are necessary to ensure the safety and enjoyment of all campers, including you.

• Check In - From 13:00  (15:00 for glamping units) - Please notify us if you expect to arrive after 7pm.

• Check Out - By 11:00am.

• Speed limit - 5mph.

• Parking - 1 vehicle next to your pitch, as shown in the diagram. Additional vehicles need to be pre-booked and parked in the overflow parking area.

• Electric Vehicles - Electric vehicles MUST NOT be charged using the campsite electrics. Arrangements can be made for EV charging – please ask.

• Rubbish - Please recycle properly in the 3 separate bins (as indicated: glass only / recycling / non-recycling, including food waste). Do not leave broken chairs, BBQs, gazebos, inflatable beds, etc. by our bins. Please take these with you and dispose of at home.

• Quiet Time - Between 10:30pm and 7:00am – please keep noise to a minimum.

• Fires - All fires must be kept 3 metres away from trees, bushes, tents, awnings, etc.  Ground fires are NOT permitted - All fires MUST be extinguished before being left. Fire wood must be less than 30cm long. - Chopping/splitting fire wood on site is not permitted. - DO NOT scavenge wood from around our site, other than twigs for kindling. Have a bucket of water or extinguisher to hand. - Please make yourself aware of the campsite fire extinguisher locations. - Please always protect our grass from heat/scorching.

• BBQs - All BBQs must be kept 3 metres away from trees, bushes, tents, awnings, etc.  Please always protect our grass from heat/scorching. Ask if you want help with this.

• Dogs - Dogs must be kept on a lead / tether at all times and must be friendly towards other dogs, people and animals. Dogs are NOT permitted in any of the campsite buildings, animal enclosures or glamping units. Dog mess MUST be cleared up immediately and placed in the correct bin(s).

• Electronics - All electronic devices must be kept at a respectable volume at all times and switched off or at very low volume during quiet times.

• Showers/WCs - Are cleaned and checked regularly, but please try to keep them in a reasonable condition for the next guest. Always supervise young children using the facilities.

• Site - Please do not venture through the trees and trespass on neighbouring properties / land.

• Trees - Please do not climb any of our trees or bushes, attach any ropes, inflict any damage, or light naked flames near them.

• CCTV has been installed in some areas of the site to enhance your security.

• First Aid - Campsite owners are first aid trained. Please contact us if you need assistance.

• Campsite Animals - Do not feed any of the animals or enter their enclosures without a member of Laurel Park Campsite present. Sanitiser is available and should be used after any animal interaction. Our insurance requires this wording: “Animals may bite and may carry zoonotic infections if handled.”

 

We reserve the right to ask you to leave our campsite (without refund) should any serious or repeated violations of these rules take place.

    

Laurel Park Campsite is not responsible for any loss or damage to personal items, or any accident or injury of any kind sustained whilst on the site. By staying at Laurel Park Campsite all guests in your party accept these rules and acknowledge that camping at this site may contain both natural and man-made hazards and use all facilities entirely at their own risk. Please let us know if you encounter any problems on-site so we can resolve them.